Consumer Complaint Online
Frequently Asked Questions
Please reach us at complaint@consumerchanakya.com if you cannot find an answer to your question.
Consumer Chanakya works under the aegis of Arun Shrivastava Memorial Society Regd NGO. Emerged after witnessing the troubles faced by a common person in dealing with various brands, organisations & government authorities. The idea is to help the people by providing them with the best possible solution through the medium of learned lawyers & consultants. Being part of an NGO we are broadly connected with lots of learned people coming from various streams of life like lawyers from the High Court to the Supreme Court, Media, Social Activist, Educationist, Ex-Bureaucrats, Chartered Accountants. We closely work with lots of MNC & Indian Brands to constitute a resolution platform for the common person is item.
Reasons that you should choose Consumer Chanakya to get your issue resolved are:
1. We work online
* We are a team of professionals who will work on your matter online & will try to resolve your matter with the brand.
2 Experienced and professional assistance.
*There is an experienced team of Lawyers and consultants, who handle such cases on daily basis in an effective and efficient manner so we know best how to deal with your cases.
3. Save you money, time & Energy.
* In 90% of the cases, you don’t have to go anywhere unnecessary and waste your time, money & energy.
As our team will work by escalating your matter online from drafting your case to escalating it to the appropriate authorities or bands online and resolving it online.
You can register your grievance either by calling us on 8588850696 Or by filling out a form on our website portal www.consumerchanakya.com and our team will connect with you to assist you further.
Yes, Consumer Chanakya is a paid platform and charges a minimal amount for rendering our services when you register your case with us.
We help people in overcoming their problems vis online support rendered through learned lawyers over calls & email support. We offer our services for 21 days & we obtain a service fee to maintain the service quality we offer. That’s why there is no refund policy as the service once rendered cannot be taken back. By paying us you acknowledge taking our service and having read all our terms & conditions
Consumer Chanakya is a communication platform that communicates with the brand, organisation or opposite party on your behalf to get the matter resolved for the consumer amicably.
You can register all the complaints falling under the umbrella of Consumer Grievance. Some examples for better understanding are:
· Banking Related Matter
· Debit/ Credit Card Matter
· Disputes related to Digital Payments
· Insurance related matter
· Consumer Durables related matter
· Grievance against Airlines
· Automobile-related matter
· Courier and Cargo related Issues
· Real Estate Matters
You can pay the fees online via the Payment link we share with you on your phone or email using a debit card, credit card, or net banking options & UIP.
As a communication platform its our utmost priority to get your matter resolved but in any case, we cannot guarantee the outcome or the result. We ensure that no false promises or tall commitments are made. We have a set process which ensures success is a lot of matters, but cannot be guaranteed as every matter is different.
We've seen that most businesses will resolve genuine complaints if you bring them to their attention. They don't want to lose clients. If the company does not resolve your complaint, we will prepare and provide you with a consumer complaint. You can file a consumer complaint with your local consumer forum.
It is the company that actually has to resolve your complaint. Hence, we cannot estimate how much time it is going to take to resolve your complaint we can tell you this much we dedicatedly work on your case for upto 21 days, depending upon the matter/case.
Yes, if a foreign company/establishment has an office or presence in India and we (or you) are aware of its Indian postal address, we can take action and resolve a complaint against it. We cannot assist if the company does not have an Indian postal address because there is no way to reach them due to cross-border complexities.
For tracking your complaint status you can call your legal associate or consultant’s provided number in your email or else send us a mail to complaint@consumerchanakya.com
Consumer Chanakya handles every type of bank-related concern for example we work on Debit/ Credit card-related matters, Loan issues etc.
Yes, we hold expertise in solving concerns with online shopping websites, consumer complaints.
Yes, if we are able to assist you in that situation through communication, we will do so.
We can surely assist you if we determine that there is a possibility to do so and the other party did not intentionally make the claim or cause the issues.
We can surely assist you if we determine that there is a possibility to do so and the other party did not intentionally make the claim or cause the issues.
You can register fees or refund related issues regarding Schools, Colleges, and Private Educational Institutes
Any complaint involving household equipment is filed under consumer durables. For instance, air conditioners, coolers, televisions, refrigerators, etc.
Yes, you are permitted to reopen a complaint that has already been filed once the allotted 21-day period has passed you can reopen it.
You can reach us at 78279 54231 , our helpline number, from 10 a.m. to 7 p.m. every day.
After registering your complaint you will get a consent mail on your provided mail id within 24-48 hours.
This website is for informational purposes only. Using this site or communicating with consumer Chanakya through this site does not form an attorney/client relationship. This site is legal advertising.
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